As for delivery time, it is determined by the time we process the order and the shipping time.

  • Processing the order: 1-2 business days

Orders are processed Monday through Friday, excluding holidays and weekends; orders placed on weekdays after 11PM (GMT+1) or on weekends or holidays, will be processed on the next business day.

  • Shipping time: 2-3 business days

Other details:

  • Shipping carrier: DPD, DHL,GLS,UPS
  • Shipping from: DE, FR, BE, IT, ES local warehouses
  • Shipping fee: Free shipping for all orders (Excluding remote areas)
  • Shipping area: FR, DE, ES, IT, BE, NL, AT, LU (Excluding remote areas)

We are unable to ship to PO boxes and any military APO, FPO and DPO destinations. 

( Due to the NEW Coronavirus situations and hot-selling season, your deliveries may be delayed for a few days.
Please bear with us when we’re working with courier partners to get deliveries safely to their destination as soon as possible. )

For any other questions, please contact us at

Address: Merkur W & L GmbH, Charlottenstr. 61, 51149 Köln

Telephone: 017646751814